Application Procedure

Apply for CaseTrust-SVTA accreditation now, to show consumers that your business is committed towards maintaining a high level of good business practice, fair trading and transparency. The below section will give you an overview of the steps and procedure to get your company accredited.

Application Procedure

01. Application to CaseTrust

  • Latest Business Profile from ACRA (less than 3 months)
  • Completed application form
  • Application fee in cheque made payable to “Consumers Association of Singapore”
  • Financial Statements which was submitted to ACRA as part of the Annual Returns Form

* Note: Applicant needs to be a member of the Singapore Vehicle Traders Association to be eligible to apply for the scheme * 

03. Submission of assessment items

  • Assessment documents in accordance to criteria checklist in 1 hard copy (in file) and duplicated in 1 softcopy (in thumb drive)
  • Full Assessment fee in cheque payable to “Consumers Association of Singapore”
  • Completed criteria checklist

02. Receive CaseTrust Notification of Acceptance/Rejection

  • Criteria Checklist
  • CaseTrust-SVTA Standard Motoring Contracts
  • CaseTrust panel of Consultants  

* Note: Applicant needs to implement the Standard Motoring Contracts and no variations can be made. *

04 Assessment Stage

01. Desktop Assessment

Assessor will query on desktop assessment documents and arrange for site assessment

02. Site Assessment

Assessor will go on site for verification of desktop submission and conduct interview with staff

03. Recommendation for Correction

  • Assessor’s recommendation letter will be sent by CaseTrust
  • Business is to submit corrective actions within recommended timeframe

04. Completion of Assessment

If all corrective actions are satisfactory, the assessment is completed

05. Admin process

  • Licence Agreement to be signed
  • Annual Management fee and certificate printing fee in cheque made payable to “Consumers Association of Singapore”

06. Accredited

Business to collect CaseTrust Certficate, Welcome Kit, Code of Practice and Logo Fact Sheet.

Motoring Business

CaseTrust Fee Structure for Motoring Businesses
(Inclusive of 9% GST rate after 1 Jan 2024)

Type of Fee Small Business:
Sales Turnover less than $300M
Medium Business:
Sales Turnover more than $300M But less than $500M
Large Business:
Sales Turnover more than $500M
Application Fee S$218 S$218 S$218
Full Assessment ( 1st Year )
Interim Assessment ( 3st Year )


Annual Management Fee S$654 S$1,308 S$2,180

Note: As evidence of sales turnover, latest financial statements which was submitted to ACRA as part of the annual Returns Form is required.

MIDReC Fee Schedule for Motoring Businesses (Not subjected to GST)

MIDReC Entrance Fee S$500
MIDreC Annual Management Fee S$600

Note: Entrance Fee is a one-time payment and only applies to new MIDReC subscribers.

CASE (not MIDReC) receives membership applications under the CaseTrust-SVTA accreditation scheme. For application, please contact CASE using the following details:

CaseTrust Department, 170 Ghim Moh Road, #05-01 Ulu Pandan Community Building, Singapore 279621

Tel: +(65) 6461 1800

Fax: +(65) 6463 7048


For further enquiries, please fill up the form below and we will get back to you.