Who We Are?
MOTOR INDUSTRY DISPUTES RESOLUTION CENTRE PTE LTD (MIDReC) is a registered private limited fully owned by the Singapore Vehicle Traders Association (SVTA).
MIDReC was founded by SVTA to provide a means by which businesses that achieve CaseTrust-SVTA accreditation may adjudicate consumer disputes. MIDReC is also advised by an SVTA nominee, the President of CASE, a senior lawyer or former District Judge, a retired expert from the motor vehicle industry, and a representative from FIDReC or its equivalent stature (to be agreed to by CASE).
Our Objective
![](https://midrec.com.sg/wp-content/uploads/2019/10/stars.png)
To set a high service standard for the motor trade industry.
![](https://midrec.com.sg/wp-content/uploads/2019/10/meet.png)
To improve communications between consumers and members.
![](https://midrec.com.sg/wp-content/uploads/2019/10/usb.png)
To introduce alternative dispute resolution methods to the consumers and members.
![](https://midrec.com.sg/wp-content/uploads/2019/10/shield.png)
To build up the confidence and trust of the public and the authorities.
![](https://midrec.com.sg/wp-content/uploads/2019/10/balance.png)
To provide guidance to members on business practices.
![](https://midrec.com.sg/wp-content/uploads/2019/10/gather.png)
To act as a mediating body for members.
![](https://midrec.com.sg/wp-content/uploads/2019/10/time.png)
To provide cost effective and time saving dispute resolution on a fair platform.
![](https://midrec.com.sg/wp-content/uploads/2019/10/shield.png)
To uphold the principles of accountability, responsibility and reliability
MISSION
STATEMENT
To provide a cost-effective and speedy mode of dispute resolution accessible to all accredited businesses under the CaseTrust-SVTA Accreditation Scheme and their consumers.
OUR COMMITTEE
Board of Governors
![](https://midrec.com.sg/wp-content/uploads/2020/02/Mr-Ang-Mong-Seng-BBM-Appointed-Chairman-1.jpg)
Mr Ang Mong Seng BBM (Appointed Chairman of MIDReC)
Former Member of Parliament
![](https://midrec.com.sg/wp-content/uploads/2023/02/Neo-Tiam-Ting.jpg)
Mr Neo Tiam Ting PBM
President of Singapore Vehicle Traders Association.
![](https://midrec.com.sg/wp-content/uploads/2020/02/Mr-Lim-Biow-Chuan-Governor.jpg)
Mr Lim Biow Chuan
Immediate Past President of Consumers Association of Singapore (CASE)
![](https://midrec.com.sg/wp-content/uploads/2023/04/Pradeep-Paul.jpg)
Mr Pradeep Paul
Chief Executive of Singapore Mediation Centre (SMC)
![](https://midrec.com.sg/wp-content/uploads/2020/02/Ms-Arlene-Anne-Oei-Governor-Rev.jpg)
Ms Arlene Anne Oei
Director of Arlene Tan LLC
Board of Directors
![](https://midrec.com.sg/wp-content/uploads/2023/03/Johnny-Yeo.jpg)
Mr Johnny Yeo Boong Hua
Tai Huat Automobile Pte Ltd
![](https://midrec.com.sg/wp-content/uploads/2023/03/Jesse-Tan.jpg)
Mr Jesse Tan Boon Yeong
Speed Credit Pte Ltd
![](https://midrec.com.sg/wp-content/uploads/2023/03/Henry-Heng.jpg)
Mr Henry Heng Hong Hing
Prime Car Traders Pte Ltd
Trustees
Mr Thomas Lim Guan Pheng BBM
Alfa Credit Pte Ltd
Mr Pang Yok Suang
Pang’s Motor Trading Pte Ltd