We assist to

resolve consumer disputes

Who Are We

Jointly Supported by:

Motor Industry Disputes Resolution Centre Pte Ltd (MIDReC) is an independent and impartial body for resolving disputes between consumers and CaseTrust-SVTA accredited motoring businesses. Where applicable, we can offer mediation and adjudication services to disputing parties.

Advantages of


A one stop avenue for consumers that do no have the resources to visit a court or pay hefty legal fees.


We are authorized to call for an Insurance Bond pay-out to consumers, subject to the decision of our adjudicator(s).


The decision of our adjudicator(s) becomes binding to all parties only if it is accepted by the consumer.


Understand more on the process


Register your company as a member of MIDReC